Support
Privacy Policy
How we collect, use and protect your personal information.
Information we collect
We collect information you provide directly — such as your name, email, phone number, and shipping/billing address at checkout or account creation — and basic technical/analytics data such as device and usage information.
How we use your information
To process and deliver your orders, provide customer support, prevent fraud, meet legal requirements, and — with your consent — send you updates and offers. You can opt out of marketing communication at any time.
Payment security
All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not collect or store your card, UPI, net-banking or other payment credentials on our servers.
Sharing your information
We share information only with trusted service providers who help us operate — such as payment gateways, courier and logistics partners, and communication tools — strictly to fulfil your order and support you. We do not sell your personal data.
Cookies
We use cookies and similar technologies to keep the site working, remember your cart, and understand usage so we can improve the experience. You can control cookies through your browser settings.
Data retention & your rights
We retain personal data only as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data by emailing us.
Contact
For any privacy question or request, contact us at support@npluswellness.com.
Last updated: July 2026. Questions? Contact us.